Maintenance management system: ensure your guests have a hassle-free stay

Cora allows you to assign, monitor, and complete maintenance and housekeeping tasks intuitively. Every task is logged in the system and updated in real time, reducing delays and errors in operational management.

Our maintenance management system allows you to collect, catalog, and manage guest requests, emergency reports, and lost items instantly. Thanks to a clear and intuitive interface, every report is quickly viewed by the staff, improving operational efficiency.

With Cora, every maintenance issue or need can be reported in seconds directly from the platform or mobile app. You can attach images and specific details to ensure more effective management and targeted interventions, reducing downtime in rooms and common areas.

Smooth communication between departments is essential for ensuring efficient service. Cora centralizes all communication between housekeeping and maintenance, front office, and management, eliminating phone calls and scattered messages. Staff receive immediate notifications which can be processed in real-time, avoiding misunderstandings and improving service quality.

Every euro invested in maintenance should generate value for your facility. Cora’s maintenance management system includes a cost-tracking tool that automatically breaks down expenses by category, allowing you to analyze in detail where resources are allocated. This level of data granularity enables you to negotiate better with suppliers and plan future investments more accurately.

Efficient time management is as crucial as cost control. Cora tracks the timing of each intervention and the frequency of recurring maintenance tasks. This data allows you to identify activities that require more time or resources, optimize task scheduling, and better allocate staff workload. The system also highlights periods of higher maintenance demand, enabling you to proactively adjust staffing and available resources

Immediate visibility into the progress of maintenance tasks is essential for maintaining the quality standards of your facility. Cora provides real-time monitoring of every intervention, from the initial report to completion. You can instantly check which tasks are ongoing, which are completed, and which are pending, ensuring that every maintenance task is carried out on time and according to the required standards.

Intervention speed can make the difference between a satisfied guest and a disappointed one. With Cora, requesting maintenance is as easy as tapping a screen. The intuitive mobile app allows your staff to report any issue to the hotel maintenance team in seconds, attaching photos and specific notes to ensure a precise and timely response.

Prevention is the key to keeping your facility in perfect condition. Cora’s advanced scheduling system allows you to plan maintenance tasks in advance, from routine equipment checks to seasonal cleanings. You can set up recurring interventions and adjust schedules with maximum flexibility whenever needed. This proactive approach helps you prevent issues before they arise, reducing the costs of urgent repairs.

The best decisions are driven by accurate and easily interpretable data. Cora’s maintenance management system offers a fully customizable reporting and chart system, providing reports tailored to your needs. You can analyze operational performance, monitor costs, assess staff efficiency, and identify key trends. Each report can be easily exported and shared, keeping all stakeholders informed and aligned with the facility’s goals.

Operational efficiency requires systems that communicate with each other. Cora integrates seamlessly with the leading Property Management Systems on the market, creating a smooth and centralized workflow. This integration eliminates the need for manual data entry, reduces errors, and gives you a comprehensive view of your facility’s operations from a single interface. Real-time synchronization ensures that all departments always work with updated and consistent data.

Switching to a new management system is a crucial moment for any facility. With Cora, you’re never alone on this journey. Our team of experts supports you at every stage of the implementation, from the initial setup to staff training. We work together to create a customized adoption plan tailored to your specific needs, ensuring a smooth transition with no operational disruptions. Ongoing support continues after implementation, with dedicated assistance and regular updates to keep you always ahead of the curve.

The numbers speak for themselves: facilities using Cora experience an average 92% increase in successfully managed and resolved maintenance tasks. This significant improvement comes from a system that makes it easy and quick to report issues, automates task assignment, and ensures constant progress tracking. The enhanced efficiency leads to faster response times, greater guest satisfaction, and a substantial reduction in operational costs.

Inefficient communication is one of the biggest barriers to productivity in a hospitality facility. Cora completely eliminates the need for phone calls for reports and communication between departments, replacing them with a centralized, trackable digital communication system. Every piece of information is recorded and instantly shared with all involved parties, creating a transparent and verifiable workflow. This not only saves valuable time for the staff but also eliminates the risk of lost or misinterpreted information, ensuring that every request is handled appropriately and promptly.