Quality Control
I provide your accommodation and extra-accommodation facility or outsourcing company an accurate quality control, offering you a clear vision of the level of your services and the satisfaction of your guests.
Increased online rating
Negative reviews
Phone calls
Get more Control over the Most Reviewed Aspects
In accommodation facilities, the most critical and most reviewed aspects are four:
- Wi-Fi;
- the quality of food;
- cleaning service;
- the condition of rooms.
Regarding food and Wi-Fi, unfortunately I cannot intervene, but, regarding the cleanliness and condition of rooms, I allow you to significantly increase the satisfaction of your guests through accurate and immediate quality control.
But what are the concrete benefits? A study by Cornell University states that a 0.1 improvement in a hotel’s rating is equivalent to a 1.5-2% increase in revenue.
Quality Control with Cora: How?
Thanks to Cora you can monitor cleaning and maintenance operations at any time and have real-time data by consulting Analytics, Reports or CoraGPT, Cora’s integrated Artificial Intelligence.
Customizable checklists allow the staff to always be clear about the activities to be performed and in which rooms to perform them.
The housekeeping manager can verify the completion of cleaning interventions, approving them, or requesting a second review in case of incomplete cleaning.
