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Quality Control

I provide your accommodation facility, extra-accommodation facility or outsourcing company an accurate quality control, offering you an always clear vision of the level of your services and the satisfaction of your guests.

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17
Increased online rating
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Negative reviews
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Phone calls
Controllo qualità 1

More control over the most reviewed aspects

In accommodation facilities, the aspects most critical and most reviewed by guests are four:

  • Wi-Fi;
  • the quality of food;
  • cleaning service;
  • the condition of rooms.

Regarding food and Wi-Fi, unfortunately I cannot intervene, but, regarding the cleanliness and condition of rooms, I allow you to significantly increase the satisfaction of your guests through accurate and immediate quality control.

But what are the concrete benefits? A study by Cornell University states that a 0.1 improvement in a hotel’s rating is equivalent to a 1.5-2% increase in revenue.

Controllo qualità 2

Quality control: how?

Thanks to Cora you can monitor cleaning and maintenance operations at any time and have real-time data by consulting Analytics, Reports or CoraGPT, Cora’s integrated Artificial Intelligence.

Customizable checklists allow operators to always be clear about the activities to be performed and in which rooms to perform them.

The housekeeping manager can verify the completion of cleaning interventions, approving them, or requesting a second review in case of incomplete cleaning.

Get more positive reviews

Request your Free Demo of Cora and immediately raise your quality standards and the satisfaction of your guests!

They have already chosen me to revolutionize their operations management
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They say about me

I give the floor to Corers: discover the success stories of my partners.

  • Marco and Francesca

    General Manager & Mentor Trainer

    B&B Hotel Rome Pomezia

    “Cora represents the future, clarity and speed in the exchange of information. Cora has allowed us to make the staff responsible: today our departments work fluidly, respect the steps we assign and respond quickly to requests for intervention.

  • Luca

    Smart Cleaning Representative

    PFGROUP Facility Management

    “We needed accurate and fast management of cleaning operations at accommodation and non-accommodation facilities. Cora helped us in customizing and managing interventions in real time for operators and the possibility of generating detailed reports is of great help in managing the times and activities carried out.”

  • Edith

    Housekeeping Supervisor

    Mercure Hotel

    “Since we have been using Cora it has been much easier to assign rooms to all the housekeepers, everyone follows their own tasks and there are no more complaints from guests.”

  • Marcella

    Operations Manager

    Hotel Residence Esplanade

    “Having a maintenance report became essential, we gave the staff a slap on the wrist because they initially used WhatsApp, which is completely wrong because we had no trace of these communications and everything ended up forgotten.”

    Frequently asked questions

    Is Cora customizable?

    Yes. Cora is 100% customizable: both the organization of units, the name of interventions and the operations checklists are completely customizable, as is much else.

    How long does it take to have my own customized account?

    Cora team is lightning fast: once the data has been received, in a maximum of 48 hours the platform will be ready and adapted to your needs.

    Is it possible to integrate Cora into my management system?

    Yes. In fact, our APIs allow us to communicate and integrate with all the most famous and used PMSs.

    Is Cora a PMS?

    Absolutely not! Cora does not provide, for example, a booking management tool, but takes care of optimizing internal operating procedures.

    Request your Free Demo now

    The easiest way to optimize the operational procedures of your accommodation facility or outsourcing company is Cora, test me!

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