Guest Feedback

Find out what your guests really think: collect real-time feedback and improve your customer experience with Cora’s Guest Feedback!

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They talk about Cora

Get Feedback from your Guests

At any time during their stay, your guests can scan the QR code inside the room and leave feedback from 1 to 5 stars on the Cleanliness and Room Condition, accompanied by an optional message.

Check Feedback in Real-Time

Through Cora’s Dashboard, directly in the Notification Center, you can view the feedback your guests leave in real time, and you can manage any requests they may have.

View Detailed Feedback History

Every feedback left by your guests can be consulted in the dedicated Report, together with the average cleanliness rating and the overall room condition.

Find out how much you could save with Cora

Click below to discover the economic value that Cora would save you each year.

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They have already chosen Cora to streamline their operations management

Take a look at What They Say about Me

I give the floor to Corers: discover the success stories of my partners.

Marco and Francesca

General Manager & Mentor Trainer

B&B Hotel Roma Pomezia

“Cora represents the future, clarity and speed in the exchange of information. Cora has allowed us to make the staff responsible: today our departments work fluidly, respect the steps we assign and respond quickly to requests for intervention.“

Luca

Smart Cleaning Representative

PFGROUP Facility Management

“We needed accurate and fast management of cleaning operations at accommodation and non-accommodation facilities. Cora helped us in customizing and managing interventions in real time for operators and the possibility of generating detailed reports is of great help in managing the times and activities carried out.”

Edith

Housekeeping Supervisor

Hotel Mercure Milano Agrate Brianza

“Since we have been using Cora it has been much easier to assign rooms to all the housekeepers, everyone follows their own tasks and there are no more complaints from guests.”

Marcella

Operations Manager

Hotel Residence Esplanade Viareggio

“Having a maintenance report became essential, we gave the staff a slap on the wrist because they initially used WhatsApp, which is completely wrong because we had no trace of these communications and everything ended up forgotten.”

Avoid Negative Reviews

Your customers “vent” within Cora’s dedicated portal and your property’s online rating skyrockets!

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Frequently Asked Questions

Ok but how much does Cora cost?

The cost of the monthly subscription to Cora is based on the number of activated rooms, starting from €79 per month.

Is Cora customizable?

Yes. Cora is 100% customizable: both the organization of units, the name of interventions and the operations checklists are completely customizable, as is much else.

How long does it take to have my own customized account?

Cora team is lightning fast: once the data has been received, in a maximum of 48 hours the platform will be ready and adapted to your needs.

Is it possible to integrate Cora into my management system?

Yes. In fact, our APIs allow us to communicate and integrate with all the most famous and used PMSs.

Is Cora a PMS?

Absolutely not! Cora does not provide, for example, a booking management tool, but takes care of optimizing internal operating procedures.