Guest Feedback
Find out what your guests really think: collect real-time feedback and improve your customer experience with Cora’s Guest Feedback!
Get Feedback from your Guests
At any time during their stay, your guests can scan the QR code inside the room and leave feedback from 1 to 5 stars on the Cleanliness and Room Condition, accompanied by an optional message.
Check Feedback in Real-Time
Through Cora’s Dashboard, directly in the Notification Center, you can view the feedback your guests leave in real time, and you can manage any requests they may have.
View Detailed Feedback History
Every feedback left by your guests can be consulted in the dedicated Report, together with the average cleanliness rating and the overall room condition.
Avoid Negative Reviews
Your customers “vent” within Cora’s dedicated portal and your property’s online rating skyrockets!
Take a look at What They Say about Me
I give the floor to Corers: discover the success stories of my partners.
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Marco and Francesca
General Manager & Mentor TrainerB&B Hotel Roma Pomezia
“Cora represents the future, clarity and speed in the exchange of information. Cora has allowed us to make the staff responsible: today our departments work fluidly, respect the steps we assign and respond quickly to requests for intervention.“
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Luca
Smart Cleaning RepresentativePFGROUP Facility Management
“We needed accurate and fast management of cleaning operations at accommodation and non-accommodation facilities. Cora helped us in customizing and managing interventions in real time for operators and the possibility of generating detailed reports is of great help in managing the times and activities carried out.”
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Edith
Housekeeping SupervisorHotel Mercure Milano Agrate Brianza
“Since we have been using Cora it has been much easier to assign rooms to all the housekeepers, everyone follows their own tasks and there are no more complaints from guests.”
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Marcella
Operations ManagerHotel Residence Esplanade Viareggio
“Having a maintenance report became essential, we gave the staff a slap on the wrist because they initially used WhatsApp, which is completely wrong because we had no trace of these communications and everything ended up forgotten.”
Frequently Asked Questions
The cost of the monthly subscription to Cora is based on the number of activated rooms, starting from €79 per month.
Yes. Cora is 100% customizable: both the organization of units, the name of interventions and the operations checklists are completely customizable, as is much else.
Cora team is lightning fast: once the data has been received, in a maximum of 48 hours the platform will be ready and adapted to your needs.
Yes. In fact, our APIs allow us to communicate and integrate with all the most famous and used PMSs.
Absolutely not! Cora does not provide, for example, a booking management tool, but takes care of optimizing internal operating procedures.
Request your Free Demo Now
The easiest way to optimize the operational procedures of your accommodation facility or outsourcing company is Cora, test me!